Fundación Highlands School Barcelona's complaints channel

Step 1/5  Categorize concern
To facilitate the subsequent management of your concern, help us categorize it as best as possible.
Step 2/5  Personal information
If you prefer not to indicate your personal data, you can do so indicating that you want the report to be anonymous.

Step 3/5  Detail information
Describe in full detail the event you want to report, detailing the maximum information and attaching, if any, evidence.
Image (png, jpg, gif), Audio (wav, mp3), Video (ogg, mp4, mov, avi, wmv) or PDF document up to 20Mb. Caution! If you report anonymously, make sure that the attachments do not include information in the content itself or in the metadata that could identify you.
Step 4/5  Confirmation
As the last step of the process you must indicate a secret key that only you. meet. This key, together with the identification code that we will indicate at the end will be the only means to follow the evolution of your communication
Step 5/5  Finalize
You have already entered all the necessary information to start the concern management process.

The information is ready to start the clarify process responsibilities. The persons or facts reported will be investigated and the resulting actions will be carried out.

If the information you has communicated is false, the company reserves the right to initiate legal action against him.

This is the last form of the process, pressing Send will start the investigation, within a maximum period of 3 months you will receive a notification to through the platform.